An entry qualification that provides you with practical skills enabling you to work in a variety of administrative and clerical roles is what Certificate III in Business can do for you.
In less than 12 months you will be able to finish an online Certificate III in Business. The great thing is that there are no enrolment prerequisites for this course. A Certificate III in Business comprises 12 study units, 11 electives, and 1 core unit. The career areas you’re interested in can be chosen from the elective units. It ranges from customer service, purchasing, and business writing to administration.
Course Description
Certificate III in Business provides a wide range of knowledge and skills to make you work effectively with managers and colleagues. Individuals looking to get a wide range of competencies using relevant theoretical knowledge, judgment, and discretion across several industrial fields will find the course highly suitable.
Thriving while becoming a valuable team member in any business environment are the essential skills provided by the Certificate III in Business course. A successful business career is in store for any individual opting to enrol in the course.
Some of the areas in the course that provides crucial experience and knowledge include:
- The ability to organise work development and priorities
- Application of WHS legislation
- Becoming an effective team member
- Being able to effectively work in all business areas
Job Roles you can secure after completing a Certificate III in Business
The job roles you can expect to get after completing a Certificate III in Business include:
Secretary
Administrative and typing support is provided by secretaries typically assigned to high-ranking professionals including real estate agents, engineers, sales managers, etc. Completing a Certificate III in Business makes you an effective team member and support in any operational business plan.
Receptionist
Receptionists provide multiple services, including:
- Meeting and greeting customers
- Monitor the activity of the company’s social media platform or websites
- Reply to emails
Time management and communication skills are gained when you opt to complete a Certificate III in Business course. The course teaches you practical and effective skills to perform all the tasks assigned to a receptionist.
Customer Service Agent
The important tasks performed by a customer service agent include:
- Process customer orders
- Monitor the live chat service of a business
- Provide help desk tickets
- Take calls from clients
- Resolve customer complaints
A Customer Relationship Management or CRM program included in the course teaches you effective ways to build people relationships.
General Clerk
Clerical work involves preparing various business correspondences such as emails, letters, memos, reports, etc. The job also involves assisting with bookkeeping, debtor accounts, filing, banking, etc. Being able to create a variety of business digital presentations, documents, and spreadsheets are the skills gained from getting a Certificate III in Business.
Administrative Support Officer
Placing orders for office supplies such as stationary and photocopier use are usually assigned to administrative support officers. Ensuring that the office has adequate stock of toilet paper, tea, and coffee is another task an administrative officer handles. Additionally, updating filing systems and databases is a task often assigned to an administrative officer.
Doing all this efficiently is covered by Certificate III in Business course. The inclusion of a data entry and management system with the course enables you to perform any tasks as an administrative support officer.
Contact us if you want to study a Certificate III in Business.